Shipping policy
Overview
At Bookafe, we are committed to delivering your orders safely and on time. This Shipping Policy outlines our processing times, shipping methods, delivery procedures, and customer responsibilities. Please read this policy carefully before placing your order.
Contact Information
Business Name: Bookafe
Address: 38-18 54th St, Almont, ND 58520, United States
Phone: +1 263 358 9654
Email: usareparew@gmail.com
Business Hours: Monday to Friday, 09:00 AM – 6:00 PM GMT
Order Cut-Off Time: 6:00 PM GMT
Processing Time
Standard Processing
- Processing time: 1–3 business days after payment confirmation
- Orders are processed Monday through Friday, excluding holidays
- Processing time does not include shipping transit time
Order Cut-Off Time
- Orders placed before 6:00 PM GMT will begin processing the same business day
- Orders placed after 6:00 PM GMT will begin processing the next business day
- Weekend orders will be processed starting Monday
Factors Affecting Processing Time
Processing times may be extended due to:
- High order volume
- Payment verification
- Carrier delays
- Holidays or peak seasons
- Incorrect shipping information
Shipping Methods & Delivery
Domestic Shipping (United States)
- Standard Shipping: 5–7 business days
- Expedited Shipping: 3–5 business days
- Express Shipping: 1–2 business days
Delivery estimates begin after the order has been shipped.
International Shipping
- International shipping may be available to select countries
- Delivery times may vary between 7–21 business days
- Customers are responsible for customs duties, taxes, and import fees
- We are not responsible for customs delays or clearance issues
Shipping Costs
- Shipping costs are calculated at checkout
- Rates depend on destination, package size, and shipping method selected
- Promotional free shipping may apply to eligible orders
Shipping Address
Customer Responsibility
Customers must provide a complete and accurate shipping address at checkout.
Bookafe is not responsible for:
- Incorrect addresses provided by customers
- Lost shipments due to address errors
- Delays caused by carriers
Address Changes
Please contact us immediately at usareparew@gmail.com if you need to update your shipping address. Changes may not be possible after processing begins.
Order Tracking
- Tracking information may be provided after shipment
- Please allow up to 24 hours for tracking updates
- Contact us if your tracking information has not updated within 3 business days
Damaged or Lost Packages
Damaged Orders
If your order arrives damaged:
- Keep all packaging materials
- Take clear photos of the damage
- Contact us within 7 days of delivery
Lost Packages
If your package appears lost:
- Verify your shipping address
- Contact the carrier first
- Contact us if the issue remains unresolved
We may offer:
- A replacement shipment, or
- A refund at our discretion
Delivery Delays
Delivery dates are estimates only and are not guaranteed. Weather conditions, holidays, and carrier disruptions may affect shipping times.
Refused or Undeliverable Packages
Packages refused by the customer or returned as undeliverable may be subject to:
- Return shipping fees
- Non-refundable shipping costs
Refunds may be issued minus applicable fees.
Order Changes & Cancellations
- Orders may only be modified before shipment
- Orders cannot be canceled after shipment
- Refused deliveries may incur additional charges
Limitation of Liability
Our liability is limited to the value of the order. We are not responsible for shipping carrier delays, customs issues, or incorrect shipping information provided by customers.
Policy Updates
Bookafe reserves the right to update this Shipping Policy at any time. Updates will be posted on our website with the revised effective date.
About Us
We are available to answer any questions regarding your order or shipment.
Email: usareparew@gmail.com
Phone: +1 263 358 9654
Business Address:
38-18 54th St
Almont, ND 58520
United States